Retail Sales Specialist - Grow Your Tech Career

Charter Communications, Inc.; Derby (KS); On-site; USD 17,000 - 34,000; Full time

Job summary

Spectrum, a Charter Communications brand, is hiring a Retail Sales Specialist in Kansas. You will promote and sell our products to existing and new customers, enhance the customer experience, and support store operations.

The role emphasizes customer care, product knowledge, and achieving sales goals in a fast-paced, team-oriented environment. Qualified applicants have a high school diploma, strong communication skills, tech comfort, and a customer-service focus.

Qualifications

• High School Diploma or equivalent.
• Cash handling and accurate payment transactions.
• Comfort with personal technology (mobile devices, video platforms).
• Basic math skills.
• English reading, writing, speaking; ability to prioritize, organize, and manage multiple tasks.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Excellent interpersonal and communication skills.
• Self-motivated with a competitive drive to exceed sales goals.
• Positive and professional demeanor with attention to detail.

Responsibilities

• Enhance customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and guide customers with product support and education.
• Build positive customer relationships and overcome objections to upsell Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards.
• Ensure a welcoming store environment, a clean retail experience, and adherence to policies.
• Communicate effectively with customers and teammates in person, on the phone, and in writing.

Skills

Cash handling

Tech savvy

Basic math

English fluency

Customer service

Sales oriented

Communication

Interpersonal skills

Self-motivated

Teamwork

Education

High School Diploma or equivalent

Tools

Job description

Spectrum, a Charter Communications brand, is hiring a Retail Sales Specialist in Kansas. You will promote and sell our products to existing and new customers, enhance the customer experience, and support store operations.

The role emphasizes customer care, product knowledge, and achieving sales goals in a fast-paced, team-oriented environment. Qualified applicants have a high school diploma, strong communication skills, tech comfort, and a customer-service focus.