Retail Sales Specialist (full-time)

Living Spaces Furniture; Phoenix (AZ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical (full-time)

Dental (full-time)

Vision (full-time)

401(k) with Company match

Vacation

Paid Sick Leave

Flex or Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces Furniture is seeking a Sales Specialist 1 to execute our guest engagement model and deliver an outstanding guest experience in our showroom. You will focus on driving sales performance, achieving SPH targets, and meeting KPIs while maintaining high guest satisfaction as reflected in surveys.

Responsibilities include ensuring visual merchandising standards, inventory accuracy, and assisting with furniture assembly and showroom readiness using our systems and processes.

Qualifications

• Experience driving sales performance and KPIs.
• Strong guest focus and ability to create a positive experience.

Responsibilities

• Drive sales performance against SPH and KPIs while ensuring guest satisfaction.
• Achieve individual sales targets and KPIs.
• Analyze daily results and coordinate with leadership on improvement plans.
• Maintain showroom merchandising and labeling per style guides.
• Assist with furniture assembly and showroom readiness.
• Use company systems and processes to support operations.

Skills

Sales

Customer service

Inventory accuracy

Job description

Position Summary

The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey.

Position Description

The Sales Specialist 1 is responsible for delivering an exceptional guest experience by executing the Living Spaces Guest Engagement Model. This role focuses on driving sales performance through targeted SPH (Sales Per Hour) and achieving company KPIs while ensuring top-tier guest satisfaction as measured by survey results. Additional responsibilities include maintaining showroom Visual Merchandising Standards to create an inviting and organized environment.

Essential Duties and Responsibilities

• Drive sales performance against targeted SPH (Sales Per Hour) and company KPIs while achieving high levels of guest satisfaction as measured by survey results.
• Achieve individual sales performance expectations, including SPH and applicable company KPIs.
• Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools.
• Promote a positive, guest-focused store culture that supports revenue objectives and brand standards.
• Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor.
• Maintain inventory accuracy and comply with company asset protection and loss prevention standards.
• Assist with furniture assembly and preparation according to company guidelines.
• Utilize company systems and tools effectively while adhering to established operational processes and procedures.
• Perform additional duties as assigned to support overall store operations and enhance the guest experience.

Position Hiring Range

Compensation: $16.50 - $21.45

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional Available Benefits Upon Meeting Eligibility Requirements Include

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.