Retail Sales Specialist - Elevate Customer Experience

Spectrum; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Spectrum's Retail Sales Specialist role in Oklahoma City invites you to connect with customers, promote Spectrum Internet, TV, Mobile, and Voice services, and contribute to a friendly, fast-paced store environment.

You will handle cash, use mobile devices, and meet sales and service goals while learning products and promotions. Spectrum supports your career with comprehensive pay and benefits.

Qualifications

• High School Diploma or equivalent.
• Cash handling and payment processing skills.
• Ability to use mobile devices and basic computer applications.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of Spectrum products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Technology literacy

Basic math

English communication

Goal-oriented

Team player

Customer communication

Interpersonal skills

Self-motivation

Attention to detail

Education

High School Diploma or equivalent

Job description

Spectrum's Retail Sales Specialist role in Oklahoma City invites you to connect with customers, promote Spectrum Internet, TV, Mobile, and Voice services, and contribute to a friendly, fast-paced store environment.

You will handle cash, use mobile devices, and meet sales and service goals while learning products and promotions. Spectrum supports your career with comprehensive pay and benefits.