Retail Sales Specialist: Customer Service & Merchandising

Dollar General; Alabama; On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Customer Service Associate to act as the point of contact for shoppers, helping locate merchandise, ringing up purchases, and maintaining clean, well-stocked sales floors.

The role emphasizes friendly, efficient service, adherence to store procedures, stocking and display duties, and teamwork to maximize profitability while protecting assets in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons; store merchandise or move to sales floor.
• Build merchandise displays and stock merchandise; rotate and face shelves.
• Assist customers by locating merchandise.
• Operate cash register and bag purchases; collect payment.
• Assist with ordering merchandise using handheld scanners.
• Clean store and set up sidewalk displays when necessary.
• Greet customers and comply with policies.

Skills

Interpersonal communication

Oral communication

Safety policies

Plan-o-gram reading

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Rolltainers / dollies

Job description

Dollar General is seeking a Customer Service Associate to act as the point of contact for shoppers, helping locate merchandise, ringing up purchases, and maintaining clean, well-stocked sales floors.

The role emphasizes friendly, efficient service, adherence to store procedures, stocking and display duties, and teamwork to maximize profitability while protecting assets in a fast-paced environment.