Retail Sales Specialist - Computing

Best Buy; Madison (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

LOA and paid time off

Incentive pay programs

Job summary

Best Buy is seeking a Retail Sales Specialist in the computers department to help customers find the right tech, explain features and benefits, and guide them to make satisfying purchases. You’ll be part of a team driving revenue while delivering a positive shopping experience.

You’ll learn continuously about technology trends, contribute to merchandising readiness, and coach colleagues to succeed in the category, with a flexible schedule including weekends and evenings.

Responsibilities

• Help customers in the computers department to meet sales goals.
• Stay informed about technology trends and product releases.
• Handle customer inquiries, complaints and returns professionally.
• Use time management to prioritize daily tasks.
• Maintain department merchandising and readiness to serve customers.
• Coach other sales floor employees to succeed in the category.
• Thrive in a fast-paced, team-oriented environment.
• Work a flexible schedule including weekends, nights, and holidays.

Skills

Customer service

Sales skills

Product knowledge

Time management

Team collaboration

Adaptability

Tools

POS systems

Merchandising tools

Job description

As a Retail Sales Specialist in our computers department, you’ll engage with customers to understand their needs, preferences, and budget while providing expert advice and recommendations. We’ll provide you with the resources to maintain expertise on products in the department, including specifications, features and benefits. You’ll be responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. You’ll also work closely with other sales floor employees to demonstrate, promote and sell products and services.

What you’ll do

• Help customers in the computers department, achieving team and individual sales goals
• Stay informed about technology trends and product releases through continuous learning and development
• Field customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Use effective time management strategies to prioritize daily tasks and responsibilities
• Maintain department merchandising and readiness to serve customers
• Coach other sales floor employees on how to be successful in the category
• Working and thriving in a fast-paced, team-oriented environment
• Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .
• For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.