Retail Sales Specialist - Commission & Growth Path

Spectrum/Charter Communications; Green Bay (WI); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Free internet

Discounted services

Job summary

Spectrum, operated by Charter Communications, is hiring a Retail Sales Specialist for Green Bay, WI. You will promote Spectrum Internet, TV, Mobile, and Voice to existing and new customers, aiming to deliver exceptional service and drive sales in a busy retail setting.

Role emphasizes meeting sales/service goals, seizing opportunities, building customer relationships, and staying current on pricing, promotions and store standards. High School Diploma required; strong teamwork is essential.

Qualifications

• High School Diploma or equivalent required.
• Strong cash handling and payment accuracy with basic math skills.
• Comfort using personal tech and mobile devices; proficient with computer apps.
• Ability to read, write, speak and understand English; prioritize and manage tasks.
• Goal- and incentive-based work experience; excels in a fast-paced team.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Tech proficiency

Basic math

English proficiency

Customer communication

Interpersonal skills

Self-motivation

Education

High School Diploma

Job description

Spectrum, operated by Charter Communications, is hiring a Retail Sales Specialist for Green Bay, WI. You will promote Spectrum Internet, TV, Mobile, and Voice to existing and new customers, aiming to deliver exceptional service and drive sales in a busy retail setting.

Role emphasizes meeting sales/service goals, seizing opportunities, building customer relationships, and staying current on pricing, promotions and store standards. High School Diploma required; strong teamwork is essential.