Retail Sales Specialist (Bilingual Spanish)

invitation-charter; Lexington (KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Spectrum in Lexington, KY is seeking a Retail Sales Specialist to promote and sell Spectrum's products and services to customers. You will be the face of Spectrum, enhancing customer experience and helping drive sales in-store.

You should be comfortable with technology, have a high school diploma, and be bilingual in Spanish; the role involves flexible scheduling, standing, and meeting sales goals with commission opportunities.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort with personal technology, including mobile devices and video platforms.

Responsibilities

• Promote and sell Spectrum products and services to customers.
• Enhance customer experience and meet sales, service, and operational goals.
• Identify sales opportunities and educate customers on products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.

Skills

Cash handling

Tech savvy

Basic math

English fluent

Sales oriented

Bilingual Spanish

Customer service

Communication

Education

High School Diploma

Job description

Job Summary

Earn $18.00/hour base pay, with the potential to earn $22.05/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

Responsibilities

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Qualifications

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.