Retail Sales Specialist - Appliances

Best Buy; The Woodlands (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Retail Sales Specialist in the appliances department, where you will engage with customers, provide expert recommendations, and manage daily tasks to meet sales goals. This role offers opportunities for professional development and a supportive work environment.

Benefits

Competitive pay

Generous employee discount

Physical and mental well-being support

Qualifications

• 1 year of experience in sales or customer service.
• Experience in leadership or military equivalent preferred.

Responsibilities

• Engage with customers to support the customer experience and achieve sales goals.
• Stay informed about technology trends and products.
• Handle customer inquiries and complaints professionally.

Skills

Customer Service

Sales

Time Management

Job description

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations. You’ll maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits. You’ll also use effective time management strategies to optimize daily tasks and responsibilities.

What you’ll do

1. Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
2. Stay informed about the latest technology trends and products through continuous learning and professional development.
3. Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
4. Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
5. Maintain department merchandising and readiness to serve customers.
6. Train other sales floor personnel on how to be successful in the department.
7. Require at least 1 year of experience building complex solutions in sales, customer service, or related fields.

Job Description

This role involves engaging with customers, maintaining product knowledge, and managing daily tasks effectively to meet sales goals and provide excellent customer service.

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service, or related fields.

Preferred qualifications

• 1 year of leadership experience in a related field or military leadership equivalent.
• 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
• 1 year of experience in customer relationship management (CRM).

What’s in it for you

We’re committed to helping our people thrive at work and at home. Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help fulfill our purpose to enrich lives through technology. We support and value our employees, offering a great place to work with opportunities to grow and bring your full self to work.

Best Buy is an equal opportunity employer.