Retail Sales Specialist - Appliances

Best Buy; Cary (NC); On-site; USD 38,000 - 55,000; Full time

Job summary

Join Best Buy as a Retail Sales Specialist in the appliances department, where you will engage with customers and provide tailored solutions to meet their needs. As part of a collaborative team, you will utilize your sales and customer service skills to drive profitable growth while supporting a positive shopping experience. The position offers a competitive salary and generous employee benefits.

Benefits

Generous employee discount

Physical and mental well-being support

Qualifications

• 1 year of experience in sales or customer service.
• Experience handling customer inquiries and complaints.

Responsibilities

• Engage with customers in the appliances department and complete transactions.
• Maintain expert-level knowledge of products in the appliances category.
• Train other sales personnel on success strategies.

Skills

Customer Engagement

Sales

Time Management

Job description

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As a Retail Sales Specialist in our appliances department, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain expert-level knowledge of all products in the appliances category, including specifications, features and benefits. You’ll also use effective time management strategies to optimize daily tasks and responsibilities.

What You’ll Do

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department
  
  

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields
  
  

Preferred qualifications

• 1 year of leadership experience in related field or military leadership equivalent
• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)
  
  

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our Benefits Include

• Competitive pay
• Generous employee discount
• Physical and mental well-being support
  
  

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Position Type: Full time

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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