Retail Sales Specialist - $18.00 per hour, plus commission and incentives!

Spectrum; Marion (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Spectrum is seeking a Retail Sales Specialist to drive sales and enhance the customer experience in Marion, Indiana. Responsibilities include promoting a diverse portfolio of products, creating ideal customer experiences, and maintaining a welcoming store atmosphere. Ideal candidates will have a high school diploma, customer service experience, and strong interpersonal skills to build positive relationships with customers.

Qualifications

• High comfort with personal technology and mobile devices.
• 1-5 years sales/customer service experience preferred.
• Strong performance in a fast-paced team environment.

Responsibilities

• Enhancing customer experience and meeting sales goals.
• Identifying sales opportunities and building customer relationships.
• Maintaining knowledge of products and ensuring store atmosphere.

Skills

Cash handling

Customer service

Communication

Problem solving

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions
This role requires a flexible schedule, regular attendance, travel, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to the dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
• Basic math skills
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
• Familiarity with goal- and incentive-based work environments
• Strong performance in a fast-paced team environment
• Effective communication with employees and customers in person, on the phone and in writing
• Highly effective interpersonal skills for building partnerships across the organization
• Self-motivated, competitive spirit with a desire to exceed sales goals
• Positive and professional demeanor, strong attention to detail and problem-solving skills

Preferred Qualifications

• Knowledge of the latest technology and devices
• 1-5 years of sales/customer service experience
• 1-3 years of telecommunications/wireless experience

SRL213 2025-56320 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.