Retail Sales Specialist - $18.00 per hour, plus commission and incentives!

Charter Communications; City of Albany (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is America's fastest-growing provider of TV, internet, and voice services. As a Retail Sales Specialist, you will thrive in a dynamic, fast-paced environment, engaging with customers and helping them discover the best communication and entertainment technology solutions. With a structured training program and clear paths for career advancement, you will develop your skills and enjoy generous commissions and incentives. This is an exciting opportunity for those eager to grow in a supportive and diverse workplace, where your contributions truly matter.

Benefits

Free internet, TV, and phone services

Generous commissions

Comprehensive pay and benefits

Qualifications

• 1-5 years of sales experience preferred, especially in retail or wireless sales.
• Effective communication skills in English, both verbal and written.

Responsibilities

• Meet or exceed monthly sales goals, including wireless sales.
• Educate and engage customers through product demonstrations.

Skills

Sales experience

Effective communication skills

Knowledge of technology and devices

Team player

Education

High School Diploma or equivalent

Job description

AT A GLANCE:

• Our specialists earn an hourly base pay of $18.00, plus lucrative commissions and incentives, targeting hourly earnings of $22.95 or $47,736 annually. Top performers earn up to $60,000. You may also qualify for free internet, TV, and phone services (restrictions apply).
• This is a full-time, entry- to mid-level retail sales role focusing on wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commissions are available.
• Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail environment. Wireless sales experience is preferred.

ABOUT US

Spectrum is America's fastest-growing TV, internet, and voice provider. We are a diverse team committed to growth and helping our employees reach their full potential. Our extensive training, competitive salary, and generous commissions support your success in sales and customer service.

IT'S ALL ABOUT LEARNING AND GROWING

Whether you're new or experienced, our structured training programs will shape you into a confident professional. You will learn about Spectrum's full product line and stay updated as products evolve, enabling you to effectively serve customers.

WITH A DELIBERATE PATH TO SUCCESS

Many of our managers started as Retail Sales Specialists, demonstrating that career advancement is achievable. Peer mentoring and coaching ensure you feel supported. Start at a Fortune 100 company and explore how far you can go.

WHAT ARE OUR EXPECTATIONS?

• Meet or exceed monthly sales goals, including wireless sales
• Ensure a great customer experience
• Educate and engage customers through product demonstrations
• Be a team player
• Maintain strong knowledge of all Spectrum products, pricing, promotions, and features, as well as competitors'

Required to get started:

• Thrive in a fast-paced team environment
• Effective communication skills in English (reading, writing, speaking)
• Lifting up to 35 lbs.
• Prolonged standing
• Wearing a uniform
• High School Diploma or equivalent

Preferred Experience

• Sales experience: 1-5 years
• Knowledge of technology and devices
• Commissioned sales experience
• Retail or wireless sales
• Valid driver's license

Position code: SRL213, Job ID: 2025-52569, Year: 2025

Employees build careers here with comprehensive pay and benefits, supporting their well-being at every life stage. Criminal history, if any, will be considered per applicable laws. The base pay ranges from $18.00 to $27.06, depending on skills, experience, and location, with additional incentives like bonuses. The commission earnings target starts at $10,296.

Get to Know Us

Charter Communications, known in the U.S. as Spectrum, includes brands like Spectrum Internet, TV, Mobile, Voice, Spectrum Networks, Business, and Reach. Join our community of 95,000 employees serving over 31 million customers across 41 states. Watch this video to learn more.

Who You Are Matters Here

We are committed to diversity and equal opportunity employment, including for individuals with disabilities and veterans. Learn more about our inclusive culture.