Retail Sales Specialist - $18.00 per hour, plus commission and incentives!

Marketing; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Retail Sales Specialist in Charlotte to enhance customer experience and drive sales. This role involves promoting products, building positive customer relationships, and fulfilling operational goals in a dynamic retail environment. The ideal candidate is self-motivated, skilled in communication, and eager to exceed sales expectations.

Benefits

Comprehensive pay and benefits package

Qualifications

• Proficiency in cash handling and payment transactions.
• Basic math skills.
• Ability to read, write, and understand English.
• Self-motivated with a desire to exceed sales goals.

Responsibilities

• Enhancing the customer experience while meeting sales goals.
• Building customer relationships and overcoming objections.
• Maintaining knowledge of products and ensuring a welcoming store atmosphere.

Skills

Cash handling

Effective communication

Interpersonal skills

Problem-solving

Detail-oriented

Self-motivation

Education

High School Diploma or equivalent

Job description

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions
This role requires a flexible schedule, regular attendance, travel, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to the dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
• Basic math skills
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
• Familiarity with goal- and incentive-based work environments
• Strong performance in a fast-paced team environment
• Effective communication with employees and customers in person, on the phone and in writing
• Highly effective interpersonal skills for building partnerships across the organization
• Self-motivated, competitive spirit with a desire to exceed sales goals
• Positive and professional demeanor, strong attention to detail and problem-solving skills

Preferred Qualifications

• Knowledge of the latest technology and devices
• 1-5 years of sales/customer service experience
• 1-3 years of telecommunications/wireless experience

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.