Retail Sales Specialist

Staples, Inc.; West Springfield (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Benefits

Job summary

Staples, Inc. in Massachusetts is seeking Sales Specialists to deliver exceptional customer service and help customers find total solutions in-store and through the kiosk. Training is provided and hiring is immediate.

Responsibilities include creating a welcoming sales floor, staying updated on tech products, and responding to customer requests. Flexible part-time hours and a strong benefits package accompany the role.

Qualifications

• Flexibility to work a schedule based on store needs.
• Strong customer service experience.
• Ability to engage and speak to customers and understand their needs.
• Collaborate effectively in a fast-paced environment.
• Ability to manage conflicts professionally.
• Act with honesty and integrity with customer and business information.
• Ability to lift/move materials in the 10-50 pound range and stand/walk continuously.

Responsibilities

• Create a positive, inviting environment for customers and learn their tech needs.
• Stay current on technology products, offerings and services to provide a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Help the Tech department achieve key metrics, including profitable sales.
• Be flexible on tasks like cashiering, merchandising, returns, and other duties.

Skills

Flexible schedule

Customer service

Engage with customers

Collaborate under pressure

Conflict management

Integrity

Physical ability

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.