Retail Sales Specialist

Staples, Inc.; Cambridge (MA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts

401(k) plan with match

Dental and vision insurance

Retailer discounts

Job summary

Staples, Inc. in Cambridge, MA is seeking part-time Sales Specialists to provide exceptional service helping customers find total solutions in-store and via kiosk.

You’ll learn products, stay current on offerings, and contribute to a friendly team environment with flexible hours and growth opportunities. Training provided; on-site interviews and same-day scheduling may occur.

Qualifications

• Customer service skills and ability to connect with customers.
• Ability to understand customer needs and offer suitable solutions.
• Collaborate effectively in a fast-paced retail environment.
• Ability to maintain honesty and integrity with customers and business info.
• Willingness to lift/move materials up to 50 pounds, climb ladders as needed.
• Flexible schedule to meet store needs.

Responsibilities

• Create a positive, inviting environment for customers on the sales floor.
• Learn technology products and services to offer total solutions.
• Respond quickly and resourcefully to customer requests and concerns.
• Help the Tech department achieve key metrics and profitable sales.
• Assist with cashier, merchandising, returns, and other duties as assigned.

Skills

Customer service

Engage customers

Team collaboration

Flexible schedule

Integrity

Lifting up to 50 lb

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.