Retail Sales Specialist

Staples, Inc.; Tempe (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part time hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and on

Discounts at hundreds of retailers

401(k) plan

Dental and vision insurance

And many more benefits

Job summary

Staples, Inc. is seeking Sales Specialists to provide exceptional customer service and help customers find total solutions both in-store and through the kiosk. You will keep customers’ tech and needs in mind while contributing to a fun, team-oriented retail culture.

Responsibilities include learning products, staying current on offerings, and responding quickly to customer requests. You may assume cashier, merchandising, and other duties as needed, with a focus on meeting store metrics.

Qualifications

• Strong customer service experience.
• Ability to engage and speak to customers and understand their needs.
• Ability to collaborate and work cooperatively in a fast-paced environment.
• Experience with cash handling, returns and merchandising processes is a plus.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Skills

Customer service

Communication skills

Needs assessment

Team collaboration

Conflict management

Honesty and integrity

Physical stamina

Tools

POS systems

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.