Retail Sales Specialist

Staples; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Employee discounts (in-store)

Discounts at retailers and more

401(k) plan with company match

Dental and vision insurance

Other benefits

Job summary

Staples in Rochester Hills, MI is seeking Sales Specialists to provide exceptional customer service and help customers find total solutions both in-store and via the kiosk. You will be part of a fun, team-oriented retail culture with immediate hiring and training provided.

Get interviews quickly after applying, with opportunities for advancement as you learn products and services. The role offers flexible part-time hours, benefits, and weekly pay in a supportive store environment.

Qualifications

• Flexible scheduling to meet store needs.
• Proven customer service experience on the sales floor.
• Ability to engage customers and understand needs.
• Collaborative, supportive team player in a fast-paced environment.
• Conflict resolution in a respectful manner.
• Honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds and stand for long periods.
• Experience in selling products or services preferred.

Responsibilities

• Create a positive, inviting environment for customers on the sales floor.
• Learn technology products and services to offer total solutions.
• Respond quickly and resourcefully to customer requests and concerns.
• Help the Tech department achieve key metrics and profitable sales.
• Be flexible with responsibilities (cashier, merchandising, returns, etc.).

Skills

Flexible schedule

Customer service

Customer engagement

Team collaboration

Conflict resolution

Integrity

Physical ability

Sales experience (preferred)

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.