Retail Sales Specialist

Staples; Acton (MA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Flexible part-time hours

Generous paid time off

Weekly pay

Associate discounts on merchandise, in

Warranty plans

401(k) plan with company match

Dental and vision insurance

Job summary

Staples is hiring Sales Specialists to deliver exceptional customer service in-store and at the kiosk. You will help customers find total solutions, stay informed on technology offerings, and contribute to a team-oriented retail culture.

Training is provided and interviews may be scheduled in person after applying. Compensation is based on experience with flexible part-time hours, weekly pay, and a range of benefits.

Qualifications

• Flexible schedule to meet store needs.
• Strong customer service experience.
• Ability to engage and speak with customers and understand their needs.
• Collaborate with team in a fast-paced environment.
• Manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity in handling information.
• Physical ability to lift/move items as required.

Responsibilities

• Create a positive, inviting environment for customers.
• Stay current on technology products and services to offer total solutions.
• Respond quickly to customer requests on the sales floor.
• Ensure the Tech department achieves key metrics and profitable sales.
• Be flexible with responsibilities (e.g., cashier, merchandising, returns).

Skills

Flexible schedule

Customer service

Communication

Team collaboration

Conflict management

Integrity

Physical ability

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.