Retail Sales Specialist

Spectrum; Athens (GA); On-site; USD 24,796 - 30,996; Full time

Benefits offered by this job

Free and discounted internet service

Free and discounted TV service

Free and discounted mobile service

Job summary

Sales and Marketing in Athens, Georgia is looking for dedicated individuals for a role focused on enhancing customer experiences and achieving sales goals. The ideal candidate will have strong communication skills, be comfortable with technology, and possess a high school diploma.

This position offers a starting pay of $18/hour with commission potential, along with perks such as free and discounted services. A flexible schedule and a rewarding team environment await the right individual.

Qualifications

• Ability to read, write, speak, and understand English.
• Strong performance in a fast-paced team environment.
• Ability to prioritize, organize, and manage multiple tasks.

Responsibilities

• Enhancing the customer experience while meeting sales and operational goals.
• Identifying sales opportunities through product support and education.
• Building positive customer relationships and effective communication.

Skills

Proficiency in cash handling

Comfort with personal technology

Basic math skills

Effective communication

Interpersonal skills

Self-motivated and competitive

Strong attention to detail

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Key Responsibilities and Highlights

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

EOE, including disability/vets.