Retail Sales Specialist

Staples, Inc.; Allentown (Lehigh County); On-site; USD 28,000 - 42,000; Part time

Job summary

An established industry player seeks Sales Specialists to deliver exceptional customer service and provide tailored solutions in a vibrant retail setting. In this role, you'll engage with customers, understand their needs, and contribute to a collaborative team culture. With flexible hours and a range of perks including discounts and insurance, this position offers a great opportunity for career growth. If you thrive in a dynamic environment and enjoy helping others, this role is perfect for you.

Benefits

Flexible part-time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts

401(k) plan with company match

Dental insurance

Vision insurance

Qualifications

• Strong customer service experience is essential.
• Ability to collaborate in a fast-paced environment.

Responsibilities

• Create a positive environment for customers and understand their tech needs.
• Ensure the Tech department meets sales metrics.

Skills

Customer Service

Communication Skills

Conflict Management

Team Collaboration

Education

High School Diploma

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range,climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.