Retail Sales Specialist

Staples; Acton (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible schedule

Training provided

Job summary

A leading retail company in Acton, Massachusetts is hiring a Sales Specialist. The role involves providing exceptional customer service and staying informed about technology products to assist customers effectively. Responsibilities include creating a welcoming environment and achieving key sales metrics. Ideal candidates should possess strong customer service skills and the ability to adapt to a fast-paced retail setting.

Qualifications

• Experience in providing exceptional customer service.
• Ability to understand and address customer needs effectively.
• Flexibility to work different shifts based on store needs.

Responsibilities

• Create a positive, inviting environment for customers.
• Stay current on technology products and services.
• Respond quickly to customer requests on the sales floor.

Skills

Customer service experience

Ability to engage with customers

Conflict management

Ability to collaborate

Job description

Overview

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Employment details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment

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