Retail Sales & Service Specialist

Dollar General; Eau Claire (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Sales Associate to be the primary contact for customers, helping them locate and purchase merchandise, operating the cash register, stocking shelves, and maintaining store appearance.

The role emphasizes excellent customer service, safety awareness, and the ability to process transactions, stock merchandise, and support the Store Manager in daily tasks to maximize profitability and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Ability to read planograms and follow merchandise presentation guides.
• Basic math and cash handling knowledge.
• Willingness to stand and walk for long periods.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Oral communication

Safety policies

Planogram reading

Cash handling

Basic math

Cash register functions

Stock merchandise

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to be the primary contact for customers, helping them locate and purchase merchandise, operating the cash register, stocking shelves, and maintaining store appearance.

The role emphasizes excellent customer service, safety awareness, and the ability to process transactions, stock merchandise, and support the Store Manager in daily tasks to maximize profitability and customer satisfaction.