Retail Sales & Customer Service Associate

Dollar General; Crossville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General is seeking a Sales Associate to act as a customer contact, assist shoppers, and operate the cash register. The role includes stocking merchandise, maintaining displays, and keeping the store clean to maximize profitability and customer satisfaction.

Responsibilities include greeting customers, completing transactions, following merchandising guidelines, and ensuring safe handling of merchandise and cash.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to operate cash register and handle cash accurately.
• Ability to read and follow planogram and merchandising guides.
• Basic mathematical skills and cash handling knowledge.
• Ability to stock and merchandise shelves.
• Physical ability to lift up to 55 pounds and stand for long periods.

Responsibilities

• Assist customers in locating and purchasing merchandise.
• Operate cash register and scanner, itemize purchases and provide accurate change.
• Stock, restock, and rotate merchandise; build displays.
• Keep the store clean and organized, including restrooms and storefront areas.

Skills

Interpersonal communication

Safety policies

Planogram compliance

Cash handling

Basic math

Cash register operations

Stock merchandising

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to act as a customer contact, assist shoppers, and operate the cash register. The role includes stocking merchandise, maintaining displays, and keeping the store clean to maximize profitability and customer satisfaction.

Responsibilities include greeting customers, completing transactions, following merchandising guidelines, and ensuring safe handling of merchandise and cash.