Retail Sales & Service Manager - Lead & Grow Team

Macy's; East Brunswick Township (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive health and wellness coverage

401(k) match

Paid time off and holidays

Continuous learning and leadership development

Job summary

A leading department store in East Brunswick Township seeks an enthusiastic Manager for Sales & Customer Service. The role focuses on building a dynamic team, exceeding sales goals, and providing exceptional customer experiences. Ideal candidates possess strong leadership and analytical skills, and have 3-5 years of retail management experience. This position also requires flexibility in scheduling and the physical capacity for standing and lifting.

Qualifications

• 3-5 years of management experience in retail.
• Heavy lifting, constant moving, standing, and reaching required.
• Able to work a flexible schedule based on department and company needs.

Responsibilities

• Lead and motivate a sales team to exceed sales goals.
• Utilize sales data to recognize performance and improve strategies.
• Manage operational areas including stockroom and merchandising.

Skills

Leadership and Team Building

Customer Service Excellence

Sales and Performance Management

Analytical Skills

Operational Management

Cross-functional Support

Talent Development

Conflict Resolution

Communication Skills

Technical Proficiency

Education

Bachelor's degree or equivalent work experience

High School diploma or equivalent

Tools

Microsoft Suite

Job description

A leading department store in East Brunswick Township seeks an enthusiastic Manager for Sales & Customer Service. The role focuses on building a dynamic team, exceeding sales goals, and providing exceptional customer experiences. Ideal candidates possess strong leadership and analytical skills, and have 3-5 years of retail management experience. This position also requires flexibility in scheduling and the physical capacity for standing and lifting.