Retail Sales & Service Associate — Flexible Hours

belk; Cleveland (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

Belk in Cleveland, OH is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members play a vital role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer.

You will greet customers, assist with transactions, and contribute to a collaborative team culture while upholding store standards and safety protocols.

Qualifications

• Experience delivering friendly, confident customer service.
• Ability to meet sales goals while assisting customers.
• Clear communication and active listening across interactions.
• Tech comfort with smartphones, tablets and Windows devices.
• Willingness to work flexible hours, including nights, weekends, holidays.

Responsibilities

• Greet and assist customers on the sales floor with warmth and professionalism.
• Process transactions accurately and efficiently, handling inquiries and returns.
• Support store operations including fulfillment, curbside pickup, pricing and merchandising.
• Maintain clean, well-presented selling areas and accurate signage.
• Stay informed on products, promotions, policies, and store events to guide customers.

Skills

Customer service

Sales goals

Communication

Technology savvy

Flexible schedule

Team player

Tools

Windows OS

Job description

Belk in Cleveland, OH is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members play a vital role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer.

You will greet customers, assist with transactions, and contribute to a collaborative team culture while upholding store standards and safety protocols.