Retail Sales Representative

Workstream; West Bend (WI); On-site; USD 34,000 - 38,000; Full time

Job summary

Workstream in Wisconsin seeks a Retail Sales Representative to deliver outstanding service on the shop floor. You will greet customers, help them locate items, and introduce new products while staying informed about promotions.

As a frontline team member, you will upsell and cross-sell when appropriate, maintain organized shelves, and coordinate with teammates to ensure a welcoming store experience and high customer satisfaction.

Qualifications

• Strong communication skills and ability to delight customers.
• Excellent product knowledge and confidence on the selling floor.
• Ability to handle potential complaints and refunds professionally.

Responsibilities

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Coordinating with team members for outstanding customer service

Skills

Communication skills

Product knowledge

Education

High school degree or equivalent

BS degree in marketing or related field

Job description

Main Responsibilities of a Retail Sales Representative:

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling

Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

Responsibilities of a Retail Sales Representative:

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Coordinating with team members for outstanding customer service
• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus