Retail Sales Pro: Customer Service & Upsell Expert

Five Below Inc; Manassas (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Five Below is seeking energetic part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced store environment. You will greet customers, assist with product questions, and process purchases at the register.

The role emphasizes staying organized on the sales floor, stocking merchandise, and maintaining a welcoming shopping experience. Benefits and disciplinary policies are outlined on the company site; the role requires flexibility to work days, evenings,

Qualifications

• Excellent people and sales skills with a focus on customer satisfaction.
• Comfortable engaging with customers and understanding needs.
• Ability to learn procedural knowledge and operate cash registers.

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge and directing them to merchandise.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternatives, aiming for exchanges when possible.
• Communicate needs to management about restocking, service requirements, and customer feedback.
• Support team and company goals by contributing to a positive work environment.

Skills

Customer service

Sales skills

Communication skills

Technology literacy

Job description

Five Below is seeking energetic part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced store environment. You will greet customers, assist with product questions, and process purchases at the register.

The role emphasizes staying organized on the sales floor, stocking merchandise, and maintaining a welcoming shopping experience. Benefits and disciplinary policies are outlined on the company site; the role requires flexibility to work days, evenings,