Retail Sales Pro: Customer Care & Merchandising

Dollar General Corporation; Lufkin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General Corporation is seeking a Store Customer Service Associate to support customers, stock shelves, and operate the checkout area. You will read plan-o-grams, assist shoppers, and maintain a clean, organized store environment.

The role involves unloading trucks, building displays, and using handheld scanners for stocking and ordering as needed, with a focus on profitability and teamwork. Prior retail experience is helpful, high school diploma preferred.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise from receiving to stockroom or floor.
• Build and stock displays, rotate merchandise, and restock as needed.
• Assist customers in locating items and provide friendly service.
• Operate cash register, total purchases, bag merchandise and collect payment.
• Assist with ordering merchandise using scanners when needed.
• Maintain store cleanliness, including front end, restrooms and stockrooms.

Skills

Interpersonal communication

Cash handling

Basic math

Plan-o-gram reading

Customer service

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Job description

Dollar General Corporation is seeking a Store Customer Service Associate to support customers, stock shelves, and operate the checkout area. You will read plan-o-grams, assist shoppers, and maintain a clean, organized store environment.

The role involves unloading trucks, building displays, and using handheld scanners for stocking and ordering as needed, with a focus on profitability and teamwork. Prior retail experience is helpful, high school diploma preferred.