Retail Sales Pro — Create WOW Moments for Guests

MGM Resorts International; Springfield (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free meals in employee dining room

Free parking

Employee discounts across MGM brands

Uniform and dry-cleaning

Job summary

MGM Resorts International in Springfield, Massachusetts is hiring a Retail Sales Associate to deliver memorable guest experiences and drive sales in our SHOW-branded service culture. You will engage guests, keep the store organized, handle transactions per POS and cash-handling procedures, and report opportunities for improvement to Retail Management.

The starting rate is $16.00 per hour, with benefits including free meals, free parking, employee discounts, uniform and dry-cleaning, and

Qualifications

• Has a High School Diploma or GED.
• Experience in customer service and sales is preferred.

Responsibilities

• Engage all Guests in a friendly manner using our SHOW Service Basics program to deliver WOW Moments
• Assist Guests with their needs and drive sales
• Maintain a clean and safe environment and ensure product replenishment from stock room to guarantee our guest’s ease of shopping
• Own the guest’s experience and report any opportunities for improvement to Retail Management
• Follow all Retail, POS, and Cash Handling procedures

Skills

Customer service

Sales

Education

High School Diploma or GED

Tools

POS Systems

Cash Handling

Job description

MGM Resorts International in Springfield, Massachusetts is hiring a Retail Sales Associate to deliver memorable guest experiences and drive sales in our SHOW-branded service culture. You will engage guests, keep the store organized, handle transactions per POS and cash-handling procedures, and report opportunities for improvement to Retail Management.

The starting rate is $16.00 per hour, with benefits including free meals, free parking, employee discounts, uniform and dry-cleaning, and