Retail Sales Pro — Create Memorable Customer Experiences

Macy's; Buffalo (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid holidays

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services. You’ll work on the sales floor or in the fitting rooms, building relationships, meeting sales targets, and delivering memorable shopping experiences.

Full-time positions typically involve 30+ hours weekly with weekend shifts. You will help keep the space inviting, participate in loyalty initiatives, and contribute to a collaborative team environment.

Qualifications

• Provide friendly, personalized service to customers.
• Communicate effectively with customers, coworkers and supervisors.
• Able to achieve daily sales goals and contribute to loyalty program uptake.
• Handle sales transactions accurately and efficiently.
• Maintain a welcoming, organized sales floor and fitting room area.

Responsibilities

• Welcome customers on the floor with a warm greeting and personalized assistance.
• Engage with customers, demonstrate products, and upsell where appropriate.
• Maintain a clean, organized sales floor and clear signage.
• Process transactions quickly and accurately at the register.
• Support merchandise moves and restocking as needed.

Skills

Customer service

Communication

Teamwork

Sales goals

Cash handling

Tools

POS system

Cash register

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services. You’ll work on the sales floor or in the fitting rooms, building relationships, meeting sales targets, and delivering memorable shopping experiences.

Full-time positions typically involve 30+ hours weekly with weekend shifts. You will help keep the space inviting, participate in loyalty initiatives, and contribute to a collaborative team environment.