Retail Sales Pro: Commission, Perks & Growth

Charter Communications; Suffolk (VA); On-site; USD 51,577,000 - 70,489,000; Full time

Benefits offered by this job

Free internet

Discounted TV

Discounted mobile service

Job summary

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist in Suffolk, VA. You will be the face of our company, promoting and selling our portfolio of internet, TV, mobile, and voice services to existing and new customers. This role offers a base of $18/hour with commission opportunities up to $22.50/hour, plus perks like free internet and discounted services. A high school diploma and strong customer service skills are required.

Qualifications

• High school diploma or equivalent required.
• Cash handling and sales/customer service experience preferred.
• Ability to read, write, speak, and understand English; strong communication skills.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create ideal customer experiences through product support and education.
• Build positive customer relationships and effectively listen to objections while re-emphasizing value of Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards; minimize product losses.

Skills

Cash handling

Customer service

English proficiency

Tech savvy

Communication

Team player

Self-motivated

Objection handling

Education

High School Diploma or equivalent

Tools

POS system

Mobile devices

Computer applications

Video platforms

Job description

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist in Suffolk, VA. You will be the face of our company, promoting and selling our portfolio of internet, TV, mobile, and voice services to existing and new customers. This role offers a base of $18/hour with commission opportunities up to $22.50/hour, plus perks like free internet and discounted services. A high school diploma and strong customer service skills are required.