Retail Sales Pro: Commission & Perks

Spectrum; Worcester (MA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Free internet

Discounted TV

Discounted mobile

Job summary

Spectrum is seeking a Retail Sales Specialist in Worcester to be the face of our brand, promoting Spectrum Internet, TV, Mobile, and Voice to customers. You will drive sales while delivering exceptional service, education, and support across store operations.

The role emphasizes teamwork, strong communication, and a commitment to customer care in a fast-paced retail setting. The position requires a high school diploma, comfort with technology, and the ability to handle cash transactions, read

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• Comfort with personal technology, including mobile devices and video platforms; proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Responsibilities

• Promote and sell Spectrum products and services to existing and new customers.
• Enhance customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers to create ideal experiences.
• Maintain knowledge of Spectrum products, pricing, promotions and store standards.
• Build positive customer relationships and handle objections to resell value.

Skills

Cash handling

Tech-savvy

Basic math

English proficiency

Prioritization

Goal-based mindset

Team environment

Communication

Interpersonal skills

Self-motivation

Attention to detail

Education

High School Diploma or equivalent

Job description

Spectrum is seeking a Retail Sales Specialist in Worcester to be the face of our brand, promoting Spectrum Internet, TV, Mobile, and Voice to customers. You will drive sales while delivering exceptional service, education, and support across store operations.

The role emphasizes teamwork, strong communication, and a commitment to customer care in a fast-paced retail setting. The position requires a high school diploma, comfort with technology, and the ability to handle cash transactions, read