Retail Sales - Natick Mall

Nordstrom; Natick (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Career Growth

Team Culture

Local Pride

Job summary

Nordstrom in Massachusetts is seeking a Salesperson to build strong customer relationships both in-store and online, delivering excellent service with a local touch. The role emphasizes teamwork, knowledge sharing, and flexible hours to meet business needs.

Candidates should be motivated, ready to use networking and technology to hit sales goals, and capable of handling varied tasks from merchandising to rewards enrollment. Physical duties are involved.

Qualifications

• Excellent communication and people skills.
• A self-motivated, goal-oriented focus.
• Strong interest to use networking and technology to achieve sales goals.
• The ability to excel in a team environment.
• The ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through; flexibility with schedules.

Responsibilities

• Set and achieve sales goals, in-store and online, using selling tools.
• Build lasting relationships with customers.
• Provide honest and confident fashion advice on fit and style.
• Seek fashion knowledge to grow expertise and knowledge of the local area.
• Work with the team to keep the department customer-ready (stocking, mer­chandising, pricing, light cleaning).
• Grow Nordstrom Rewards accounts and expand customer relationships.
• Hours and schedule vary by week based on business needs.
• May perform duties in another department as needed.

Skills

Communication skills

Self-motivation

Relationship building

Team player

Flexible scheduling

Job description

Job Description

Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team - someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.

A day in the life...

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Build lasting relationships with customers
• Give the best service to our customers on their terms - wicked friendly, honest, and always helpful
• Provide honest and confident feedback to customers about style and fit
• Seek fashion and product knowledge to build your expertise - like a true local who knows where to get the best lobster roll and the best denim.
• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
• Grow relationships by opening new Nordstrom Rewards program accounts
• The hours and schedule for this position will vary by week depending on business needs
• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into

You own this if you have...

• Excellent communication and people skills
• A self-motivated, goal-oriented focus - we love a good work ethic - just like our hometown team loves a comeback
• Strong interest to use networking and technology to achieve sales goals
• The ability to excel in a team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• Organization and follow-through - like mapping out a day trip to the Berkshires - ya gotta have a plan!
• The ability to work a flexible schedule based on business needs
• Physical Requirements:
• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Why Nordstrom?

• Career Growth- We promote from within and offer development opportunities at every level.
• Team Culture- Join a supportive, inclusive team that values collaboration and celebrates success.
• Local Pride- Be part of a company that values community - whether you're from Boston, the South Shore, or anywhere in between

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$15.25 - $15.25 Hourly

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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