Retail Sales & Merchandising Associate

Dollar General; Knoxville (TN); On-site; USD 29,000 - 33,000; Full time

Job summary

Dollar General in Knoxville, TN seeks a Retail Sales Associate to be the primary contact for customers, assist with plan-o-grams, stock shelves, and build displays. You will unload trucks, manage merchandise, and help ensure profitability and customer satisfaction.

You will operate the cash register, handle transactions, assist shoppers, and uphold safety practices in a fast-paced environment. This role supports store operations and teamwork across departments.

Qualifications

• High school diploma or equivalent preferred.
• Effective interpersonal and oral communication skills.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open, unpack cartons and totes; stock in backroom or on sales floor.
• Build merchandise displays and rotate stock.
• Restock recovered merchandise and assist customers in locating items.
• Operate cash register and bag merchandise; collect payment and give change.
• Assist with ordering merchandise using handheld scanners.
• Clean front end, sidewalks, restrooms and stockroom.
• Follow company policies and procedures; greet customers.
• Stock and face merchandise on shelves; help set up sidewalk displays as needed.

Skills

Interpersonal skills

Oral communication

Safety policies

Plan-o-gram reading

Cash handling

Basic math

IBM cash register usage

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General in Knoxville, TN seeks a Retail Sales Associate to be the primary contact for customers, assist with plan-o-grams, stock shelves, and build displays. You will unload trucks, manage merchandise, and help ensure profitability and customer satisfaction.

You will operate the cash register, handle transactions, assist shoppers, and uphold safety practices in a fast-paced environment. This role supports store operations and teamwork across departments.