Retail Sales Associate - Customer Focus & Merchandising

Dollar General; Knoxville (TN); On-site; USD 29,000 - 38,000; Full time

Job summary

Dollar General is seeking team members in Knoxville to be the first point of contact for customers. You will help set plan-o-grams, stock shelves, and ensure merchandise is displayed and easy to find. Duties include unloading trucks, building displays, and assisting customers on the sales floor.

The role requires basic math, cash handling, and familiarity with IBM cash registers. You will work in a fast-paced store environment with emphasis on safety and teamwork.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and rotate stock.
• Receive, unpack cartons and totes; store merchandise.
• Build and stock displays; rotate and face items.
• Restock recovered merchandise and assist customers.
• Operate cash register and bag purchases; process payments.
• Assist with ordering merchandise using handheld scanners; clean store areas.

Skills

Customer service

Cash handling

Plan-o-grams

Merchandise stocking

Communication skills

Cash register operations

Education

High school diploma or equivalent

Job description

Dollar General is seeking team members in Knoxville to be the first point of contact for customers. You will help set plan-o-grams, stock shelves, and ensure merchandise is displayed and easy to find. Duties include unloading trucks, building displays, and assisting customers on the sales floor.

The role requires basic math, cash handling, and familiarity with IBM cash registers. You will work in a fast-paced store environment with emphasis on safety and teamwork.