Retail Sales Manager

Harbor Freight Tools; Hampton (VA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Plan

Paid Time Off

Bonus opportunity

Associate Discounts

Company Matched 401(k)

Short-term and Long-term Disability

Health Savings Account (HAS)

Job summary

Harbor Freight Tools in Hampton, VA is seeking an Assistant Manager to join a high-performing team. This full-time role offers a competitive hourly wage with a monthly bonus and comprehensive benefits. Expect a busy retail environment with a 6am–10pm schedule and opportunities for promotion and leadership development.

Responsibilities include leading the team, ensuring excellent customer service, maintaining store standards, and driving sales while coaching others to perform at their best.

Qualifications

• Proven leadership experience in retail or customer-facing roles.
• Demonstrated ability to coach and develop team members.
• Strong customer service orientation and communication skills.

Responsibilities

• Ensure and model professional customer service.
• Maintain a safe, clean, and organized store.
• Cross-train in all areas of store operations including Stocking/Sales duties.
• Lead, coach, and develop others.
• Serve as Leader on Duty as scheduled.
• Be a subject matter expert in your role and model 'Great Place To Work' behaviors.
• Ensure items are in stock and priced correctly.
• Other duties as assigned.

Skills

Customer service

Leadership

Store operations

Coaching

Communication

Tools

POS systems

Job description

Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about furthering your career in retail.

The anticipated range for this position is $24.00 - $26.40 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You’ll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You’ll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Be a subject matter expert in your role and model "Great Place To Work" behaviors
• Ensure items are in stock and priced correctly
• Other duties as assigned