Retail Sales Leader- Great Barrington Great Barrington, MA

EILEEN FISHER, Inc.; Massachusetts; On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading women's fashion company as a Sales Leader in Great Barrington, Massachusetts. In this full-time role, you will inspire and lead a team, ensuring exceptional customer service and operational excellence in a new store location. EILEEN FISHER is committed to sustainability and empowering individuals within a collaborative environment.

Benefits

Monthly Store Bonus Incentives

Annual Company Bonus Plan

Employee Stock Ownership Plan

401(k) Retirement Plan

Paid Time Off

Comprehensive Health Insurance

Wellness Reimbursement Program

Uniform Allowance

Employee and Friends & Family Discount

Qualifications

• Full-time role, 30-40 hours per week.
• Responsible for customer service standards and operational issues.
• Experience in retail leadership preferred.

Responsibilities

• Establish excellent customer service standards and lead by example.
• Collaborate with the sales team in setting priorities and delegating responsibilities.
• Support store operations alongside the store leader team.

Skills

Customer Service

Team Leadership

Creativity

Communication

Problem Solving

Job description

Come be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired.

We are looking for associates with a passion for clothing, people, and sustainability.

About us:

Eileen FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs.We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people.It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement:

As a founder-led company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work, and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability, which allows us to protect our limited natural resources, fight climate change, and shift the fashion industry towards circularity.

• We are authentic.
• We thrive in connection.
• We trust each other.
• We innovate through creativity.
• We are committed to the health of the whole.
• We are united by purpose.

Position Summary:

We are opening a new store location in Great Barrington, Massachusetts.

As a Sales Leader, you are responsible for maintaining customer service standards and resolving operational issues when the Store Leader and Assistant Store Leader are unavailable. This is a full-time role working 30-40 hours per week.

Practices:

As a Sales Leader, you communicate our vision and lead from the EF Mission. You focus on what's important by setting priorities. You inspire creativity and explore possibilities. You engage your team—motivating, directing, inspiring, and involving them in decisions. You communicate expectations clearly, being present, accessible, listening, and seeking to understand. You are authentic and truthful. You nurture growth in others by supporting their passions, strengths, and work styles. You also seek personal growth by knowing and embracing your authentic self. You actively create an environment filled with possibility, positive energy, and a spirit of play.

Summary of Duties and Responsibilities:

• Establish excellent customer service standards and lead by example.
• Collaborate with and lead the sales team in setting priorities, daily tasks, and delegating responsibilities.
• Identify and communicate team and store needs to the leadership team.
• Support store operations alongside the store leader team as needed.
• Use creative approaches to engage customers with products; demonstrate how to wear clothing and explore different styling options.
• Contribute to back-of-house functions with strong understanding and ability.
• Participate in training and mentoring of new and current team members, focusing on nurturing talent and growth.
• Develop creative solutions for situations when store leaders are absent.
• Maintain high standards for sales floor presentation and merchandise.
• Assist with store merchandising and visual presentation, being open to experimentation and new ideas.
• Ensure a safe, clean, and welcoming store environment.
• Perform other related duties and assignments as required.

Benefits:

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(k) Retirement Plan
• Paid Time Off
• Comprehensive Health Insurance (medical, dental, life insurance, etc.) for full-time employees
• Wellness Reimbursement Program (covering education, PTO expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family Discount