Retail Sales Lead & Team Coach — Ready to Manage

KnitWell Group; Nashville (TN); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Zusammenfassung

Chicos in Nashville, TN is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates, partner with the Store Manager, and step in as manager when needed.

You’ll help onboard and develop a high-energy team, maintain standards, and ensure a seamless omnichannel shopping experience for customers and colleagues alike.

Qualifikationen

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and makes thoughtful decisions.
• Can organize, delegate and prioritize to meet deadlines.

Aufgaben

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Use technology to stay informed on priorities and promotions for omnichannel shopping.
• Step into the role of manager when needed.

Kenntnisse

Retail sales experience

Management experience

POS technology

Tools

POS system

Jobbeschreibung

About us

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

• Be a representative of the brand and model personalized customer experience behaviors.

• Assist store leaders with onboarding and developing an effective, highly engaged team.

• Support an inclusive store environment for associates where everyone feels welcome and engaged.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use tools to drive a customer-focused team environment and profitable business.

• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

• Build productive relationships by sharing ideas and supporting the team.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Seamlessly step into the role of manager when needed.
  

You'll bring to the role

• 6-months of retail sales experience (preferred)

• Management experience (preferred)

• Technology proficient and ability to operate a point-of-sale system

• Enjoys communicating and coaching

• Flexible availability – including evenings, weekends, and holidays

• Takes initiative in making thoughtful decisions

• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships
  
  

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 2945-Opry Mills-ANN-Nashville, TN 37214

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.