Retail Sales Lead — Lead a Team, Earn Commission

Ocean State Job Lot; Foley (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Promotion from within

Employee discount

Fun work environment

Job summary

Journeys is a teen retail leader focused on footwear and apparel, with over 800 stores across the U.S. and beyond. The role supports store management, helps develop associates, and drives sales to meet goals in a fast-paced environment.

The team emphasizes a family-like atmosphere, promotional opportunities, and a strong commitment to customer service. The position includes both base pay and potential commissions, with benefits available depending on state.

Qualifications

• Experience in retail sales and leadership preferred.
• Ability to train and develop sales associates.
• Strong customer service and communication skills.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

Skills

Customer service

Leadership

Communication

Job description

Journeys is a teen retail leader focused on footwear and apparel, with over 800 stores across the U.S. and beyond. The role supports store management, helps develop associates, and drives sales to meet goals in a fast-paced environment.

The team emphasizes a family-like atmosphere, promotional opportunities, and a strong commitment to customer service. The position includes both base pay and potential commissions, with benefits available depending on state.