Retail Sales Lead & Guest Experience Champion

KnitWell Group; Novi (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

Job summary

Chico's FAS, Inc. is seeking a Sales Lead at Store 0329-Twelve Oaks Mall-Chico's in Novi, MI. You will supervise the team, uphold brand standards, and create memorable, personalized customer experiences that reflect our hospitality culture.

Responsibilities include opening/closing, coaching, inventory, and executing promotions while building strong relationships with customers and peers. Flexible schedule, including nights and weekends, is essential.

Qualifications

• 2 years of retail management experience preferred.
• Strong customer service orientation and relationship-building.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist store leadership with opening and closing responsibilities.
• Share brand priorities and messages with store teams.
• Lead on the sales floor and coach the team to meet goals.
• Manage operations: cash handling, scheduling, inventory, replenishment.
• Stay informed on promotions and store policies.
• Support associate development and scheduling when needed.
• Contribute ideas to the store leadership team and foster teamwork.

Skills

Retail management

Customer service

Communication

Team leadership

Job description

Chico's FAS, Inc. is seeking a Sales Lead at Store 0329-Twelve Oaks Mall-Chico's in Novi, MI. You will supervise the team, uphold brand standards, and create memorable, personalized customer experiences that reflect our hospitality culture.

Responsibilities include opening/closing, coaching, inventory, and executing promotions while building strong relationships with customers and peers. Flexible schedule, including nights and weekends, is essential.