Retail Sales Lead (Full Time)

Le Creuset; Central Valley (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Employee Discount

Paid Time Off

Life Insurance

Job summary

Le Creuset is seeking a Retail Sales Lead (Full Time) for Central Valley, NY. You will open and close the store, manage cash, and ensure exceptional customer experiences with in-depth knowledge of cooking, baking, and entertaining products.

You will support sales goals, assist with merchandising and daily operations, and work closely with the team to maintain Le Creuset’s high visual and service standards.

Qualifications

• Retail experience, preferably in a specialty environment.
• Experience with opening/closing procedures and cash handling preferred.
• Dependability and ability to follow security/operational procedures.
• Customer-focused with strong communication and teamwork skills.
• Flexible schedule including days, evenings, weekends, holidays.
• Interest in cooking, baking, entertaining, and Le Creuset brand.

Responsibilities

• Open and Close the Store: opening/closing procedures, securing the store, cash-handling, safety checks.
• Support Sales and Customer Experience: contribute to sales goals, provide personal service, share product knowledge.
• Maintain Operational and Visual Standards: assist with cash management, merchandising, inventory, loss-prevention, and visual standards.
• Contribute to a Positive Team Environment: communicate, collaborate with team and leadership, adapt to needs.

Skills

Retail experience

Cash handling

Reliability

Customer focus

Communication

Teamwork

Flexible schedule

Interest in cooking

Job description

Retail Sales Lead (Full Time) - Central Valley, NY

Where passion meets premium – join our retail team!

The Recipe For Success

As a Retail Sales Lead/Key Holder (Full-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Ingredients: Key Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend

What We’re Looking For

• Previous retail sales or customer service experience, preferably in a specialty retail environment
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred
• Dependability, sound judgment, and the ability to follow established security and operational procedures
• A customer-focused approach with strong communication and teamwork skills
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brand

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Employee Discount
• Paid Time Off
• Life Insurance

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on color, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Imprint

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