Retail Sales Lead Footwear

Dicks Inc; Brookfield (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Sales Lead for Footwear to enhance customer service and team leadership. This full-time role focuses on creating a people-first culture, fostering trust among teammates, and ensuring exceptional shopping experiences. The ideal candidate will possess strong leadership traits and be committed to inclusivity and collaboration. If you're passionate about sports and retail, this is a fantastic opportunity to make a meaningful impact in a dynamic environment.

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Retail or customer service experience preferred.

Responsibilities

• Supports building and hiring a strong team through interviews and tours.
• Maintains merchandising standards, including floor sets and signage.

Skills

Customer Service

Team Leadership

Empathy

Collaboration

Decision-Making

Education

High School Diploma

Retail Management Experience

Job description

Join to apply for the Retail Sales Lead Footwear role at Dicks Inc.

At DICK'S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Overview

The Lead impacts brand standards and the teammate experience. Working with the Assistant Store Manager and Store Manager, the Lead is an in-store expert focused on customer service and team leadership. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building and hiring a strong team through interviews and tours.
• Builds a people-first culture by connecting with teammates to foster trust and respect.
• Plans and organizes 30-day strategies with guidance, aligning workforce and store activities.
• Leverages teammates to meet brand standards, execute programs, and prioritize tasks.
• Maintains merchandising standards, including floor sets, signage, pricing, and inventory presentation.
• Assists with store supervision and team training, including onboarding and cross-training.
• Focuses on coaching and development, explaining the 'why' behind tasks and processes.
• Supports the store's vision by aligning responsibilities with organizational goals and delivering an exceptional shopping experience.
• Creates an inclusive environment where everyone feels welcome, safe, and respected.
• Adheres to safety, loss prevention policies, and confidentiality requirements.
• Supports team efforts across the store and performs other tasks as assigned.

Leadership Traits

Our competencies include accountability, customer focus, collaboration, trust, decision-making, action orientation, engagement, talent development, team building, and planning.

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Retail or customer service experience preferred.
• Ability to lift 15-35 lbs. repeatedly and work extended periods standing or walking.
• Ability to work at heights using ladders or platforms.
• Repetitive motion capability for short periods.

Additional Details

Position: Full-time, Mid-Senior level, in retail sales and business development industries.