Retail Sales Lead Elevating Customer Experience

Savage X Fenty; Village of Garden City (NY); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Paid sick time

Paid time off

401k match

Bonus plan

Monthly free outfit

Descripción de la vacante

Savage X Fenty is seeking a driven Retail Sales Lead at Roosevelt Field Mall in Garden City, NY. You will support store leadership in building an inclusive, high-performing team and deliver exceptional customer experiences.

As a Full-Time Sales Lead, you will help manage daily operations, drive sales, and train staff while upholding brand values. Prior experience in a high-volume lingerie retail is preferred and flexibility for evenings, weekends, and holidays is required.

Formación

• Experience: 1-2 years in customer-facing role with a focus on lingerie and intimates a plus high volume retail environment.
• Flexible and reliable schedule; evenings, weekends, and holidays based on business needs.
• Approach ambiguity and challenges with positivity and a growth mindset while leading initiatives.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision clearly.

Responsabilidades

• Uphold an inclusive store culture reflective of values and brand ethos.
• Fulfill Manager on Duty responsibilities including opening/closing, bank deposits, and maintaining service-focused floor.
• Achieve KPI targets and budgets by driving ownership of performance.
• Engage customers with knowledge on fabrics, features, fit, and function of products.
• Provide training and feedback around Customer Experience Playbook and performance expectations.
• Inspire associates to meet/exceed individual and team goals with Store Manager support.
• Communicate inventory and training needs to improve the customer experience.
• Maintain merchandising guidelines to enhance the shopping journey.
• Participate in providing feedback to improve the business.
• Meet store objectives for performance, productivity, efficiency, and quality.
• Serve as a product knowledge resource for customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain safety and security standards and identify potential issues.
• Assist with inventory controls and back-of-house organization.
• Support visual merchandising with Store Manager collaboration.
• Keep store, stockroom, and common areas clean and organized.

Conocimientos

Customer service

Team leadership

Sales experience

Lingerie knowledge

Tech savvy

Store operations

Herramientas

POS system

Descripción del empleo

Savage X Fenty is seeking a driven Retail Sales Lead at Roosevelt Field Mall in Garden City, NY. You will support store leadership in building an inclusive, high-performing team and deliver exceptional customer experiences.

As a Full-Time Sales Lead, you will help manage daily operations, drive sales, and train staff while upholding brand values. Prior experience in a high-volume lingerie retail is preferred and flexibility for evenings, weekends, and holidays is required.