Retail Sales Lead (All Positions) - New Store

DICK'S SPORTING GOODS; Ohio; On-site; USD 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a new House of Sport, where you can lead a team and create an inspiring shopping experience. This role is perfect for someone passionate about sports and retail, eager to foster a culture of collaboration and accountability. As a Lead, you will play a crucial role in ensuring brand standards are met while supporting your teammates in their development. Join a forward-thinking company that values inclusivity and community engagement, and help athletes achieve their dreams through exceptional service and leadership.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.

Responsibilities

• Deliver excellent service to customers and provide direction to teammates.
• Support training of teammates and onboarding new hires.

Skills

Customer Service

Team Leadership

Communication

Problem Solving

Education

High School Diploma

Retail Management Experience

Job description

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first-in-class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

A new DICK'S House of Sport is coming soon to Polaris, OH! Express your interest in working for DICK'S House of Sport by applying now. We anticipate interviews will take place mid June. As we get close to that date, look for an email from us inviting you to schedule an interview. Until then, be sure to check us out online at www.dickssportinggoods.com.

POSITION: Lead

The Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department. The role focuses on delivering excellent service to customers and providing direction to teammates. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building and hiring a strong team through in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster mutual trust and respect, contributing to a strong store recognition culture.
• Plans, organizes, and controls 30-day strategies with guidance, including workforce planning for daily tasks, projects, or events.
• Leverages teammates strategically to meet brand standards, execute programs, and delegate tasks based on priority.
• Upholds merchandising and presentation standards, including floor sets, signage, pricing, and inventory presentation.
• Assists with general supervision of the store per company policies and procedures.
• Supports training of teammates, onboarding new hires, and cross-training current staff.
• Prioritizes coaching and development, providing hands-on guidance and explaining the 'why' behind tasks.
• Leads by example to align responsibilities with organizational goals and enhance the shopping experience.
• Creates an inclusive environment where everyone feels welcome, safe, and respected.
• Adheres to safety, loss prevention policies, and confidentiality standards.
• Supports the team across the store as needed and performs other tasks as assigned.

LEADERSHIP TRAITS:

Our Leadership Competencies define the behaviors of great leaders who drive business success and develop talent. They include:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

QUALIFICATIONS:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet using ladders or aerial lifts.
• Ability to perform repetitive motions for short periods (up to 2 hours).

Depending on the location, relevant state-mandated clearances may be required to supervise minors.