Retail Sales Lead (All Positions) - New Store

DICK'S SPORTING GOODS; Bridgeville (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values teamwork and community impact. As a Lead, you will play a crucial role in fostering a positive store environment, ensuring exceptional customer service, and guiding your team to success. This dynamic position emphasizes collaboration, accountability, and the development of a people-first culture. Ideal candidates will have a passion for sports and a commitment to creating an inclusive atmosphere where every teammate feels valued. If you're ready to make a difference and lead by example, this is the perfect opportunity for you.

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews.
• Leads by example to support the organization’s vision.

Skills

Customer Service

Team Leadership

Collaboration

Accountability

Education

High School Diploma

Retail Management Experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

A new Going, Going, Gone! is coming soon to Bridgeville, PA!

Express your interest in working for Going, Going, Gone! by applying now. We anticipate interviews will take place at the end of May. As we get closer to that date, look for an email from us inviting you to schedule an interview. Until then, be sure to check us out online at www.dickssportinggoods.com.

OVERVIEW:

The Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department. The Lead focuses on delivering excellent service to customers and providing direction to teammates. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster mutual trust, respect, and contribute to a positive store environment.
• Plans, organizes, and controls 30-days out with guidance, including workforce planning to execute daily tasks, projects, or store events.
• Leverages teammates strategically to meet brand standards, execute programs, and delegate tasks based on priority.
• Upholds merchandising and presentation standards by following established floor sets, signage, pricing, inventory, and replenishment standards.
• Assists store leadership with supervision and adherence to company policies and procedures.
• Helps train teammates on company procedures, onboarding new hires, and cross-training current staff.
• Prioritizes coaching and development, providing hands-on guidance and explaining the 'why' behind tasks and processes.
• Leads by example to support the organization’s vision, helping teammates understand how their roles contribute to the store’s success.
• Creates an inclusive environment where everyone feels welcome, safe, and respected.
• Adheres to safety, loss prevention, and operational policies; maintains confidentiality.
• Supports the team actively and performs other tasks as assigned.

LEADERSHIP TRAITS:

Our Leadership Competencies define the behaviors of effective leaders who drive business success and develop talent. Key traits include:

• Ensures Accountability
• Customer Focus
• Collaboration
• Builds Trust
• Decision-Making Quality
• Action-Oriented
• Engagement
• Talent Development
• Team Building Skills
• Planning & Alignment

QUALIFICATIONS:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking.
• Ability to work at heights greater than 4 feet using ladders or lifts.
• Ability to perform repetitive motions for short durations.