Retail Sales Lead

LS Solutions; Town of Waterloo (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

LS Solutions seeks a capable leader to manage the sales floor, ensuring a welcoming, customer-ready store. You will coordinate coverage, maintain merchandise presentation, and oversee stock and cash procedures while promoting safety and staff development.

Ideal candidates demonstrate strong customer service, leadership, and attention to detail, with a focus on creating a consistent, high-quality shopping experience.

Qualifications

• Strong customer service mindset.
• Leadership and team-support abilities.
• Attention to detail for merchandising and promotions.
• Comfort with inventory and cash processes.
• Commitment to safety and store readiness.

Responsibilities

• Lead the sales floor team to deliver friendly, solution-oriented customer service.
• Coordinate floor coverage and ensure the sales area is always prepared for customers.
• Oversee merchandise presentation, promotions, and overall store standards.
• Manage inventory handling and support accurate stock processes.
• Ensure proper cash procedures and compliance with handling requirements.
• Maintain store safety and assist in creating a secure, positive environment.
• Support, coach, and train employees to deliver consistent service.

Skills

Customer service

Leadership

Team support

Merchandising

Promotions

Inventory

Cash handling

Store safety

Job description

Role:

Lead the sales floor team by delivering friendly, solution-oriented customer service and maintaining a welcoming, customer-ready store.

• Coordinate floor coverage and ensure the sales area is always prepared for customers.
• Oversee merchandise presentation, promotions, and overall store standards.
• Manage inventory handling and support accurate stock processes.
• Ensure proper cash procedures and compliance with handling requirements.
• Maintain store safety and assist in creating a secure, positive environment.
• Support, coach, and train employees to deliver consistent service.

Key skills & qualifications:

Strong customer service mindset, leadership and team support abilities, attention to detail for merchandising and promotions, comfort with inventory and cash processes, and a commitment to safety and store readiness.