Retail Sales Floor Associate — Customer Experience

TJX; Strongsville (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

EAP

Job summary

TJX in Strongsville, OH is seeking a retail associate to deliver exceptional customer service, operate the register, and help maintain a clean, organized sales floor. You will engage customers, assist with loyalty programs, and collaborate with teammates to meet store goals.

The role emphasizes adaptability, strong communication, and adherence to safety and loss-prevention standards while supporting a dynamic off-price retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of multi-tasking and staying organized on the sales floor.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.
• Accurately ring customer purchases/returns and count change per procedures.
• Promote and assist with credit and loyalty programs.
• Uphold merchandising standards and assist in preparing merchandise for the floor.
• Support store recovery, safety, and loss-prevention goals as needed.

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Teamwork

Job description

TJX in Strongsville, OH is seeking a retail associate to deliver exceptional customer service, operate the register, and help maintain a clean, organized sales floor. You will engage customers, assist with loyalty programs, and collaborate with teammates to meet store goals.

The role emphasizes adaptability, strong communication, and adherence to safety and loss-prevention standards while supporting a dynamic off-price retail environment.