Retail Backroom & Customer Experience Associate

TJX; Strongsville (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health and welfare benefits

Job summary

TJX Companies’ TJ Maxx store in Strongsville, OH is hiring for a customer-focused team member. You will deliver a positive customer experience, maintain store standards, and support multiple areas as needed. The role emphasizes teamwork, accuracy in transactions, and participation in loyalty programs.

The position offers a flexible schedule, opportunities for growth, and a comprehensive benefits package. TJX is a Fortune 100 company and a leading off-price retailer with multiple brands.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support different areas of the store as needed.
• Accurately ring purchases and returns and count change per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor and follow procedures.
• Support store recovery and maintain safety and cleanliness.
• Participate in shrink reduction programs and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

TJX Companies’ TJ Maxx store in Strongsville, OH is hiring for a customer-focused team member. You will deliver a positive customer experience, maintain store standards, and support multiple areas as needed. The role emphasizes teamwork, accuracy in transactions, and participation in loyalty programs.

The position offers a flexible schedule, opportunities for growth, and a comprehensive benefits package. TJX is a Fortune 100 company and a leading off-price retailer with multiple brands.