Retail Sales Department Manager - Bedrooms

IKEA USA; Stoughton (MA); On-site; USD 69,000 - 101,000; Full time

Job summary

IKEA USA is seeking a Retail Manager to join their team. The role focuses on enhancing customer satisfaction, maximizing sales, and managing co-worker development. Ideal candidates will have significant leadership experience in retail and a track record of sales success. You will work in a supportive environment with a comprehensive benefits package.

Benefits

Paid time off

Early wage access

Parental leave

Tuition discounts

Retirement and bonus plans

Co-worker discounts

Pet insurance

Educational programs

Safety shoe reimbursement

Medical coverage

Qualifications

• 5 years of experience managing and leading in a retail environment.
• 5 years of sales experience with a customer focus.

Responsibilities

• Optimize the shopping experience and maximize sales.
• Oversee product availability and respond to customer feedback.
• Develop co-workers and enhance their product knowledge.

Skills

Leadership

Sales Management

Customer Satisfaction

Job description

Why we will love you

You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is more than just home furnishings; it's about working together to improve everyday life for many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

You’ll optimize the IKEA shopping experience to ensure customer satisfaction and increase sales. Responsibilities include maximizing sales and long-term profitability in line with department goals, analyzing and acting on commercial opportunities, managing product availability, and responding to customer feedback. You will oversee the selection, onboarding, and development of co-workers, collaborate with various partners to optimize sales, ensure the team has product knowledge to enhance the shopping experience, monitor market trends, and foster an environment that embraces IKEA's culture and diversity.

Together as a Team

We meet our customers across stores, online, in our catalog, and beyond. We possess knowledge of IKEA products, local markets, and customer needs, constantly seeking new ways to connect and maximize sales and profitability. As part of a diverse, global team, we work towards the continued success of the IKEA Concept, which helps millions create a better everyday life.

QUALIFICATIONS

• 5 years of experience managing, leading, and developing people in a retail, customer-centric environment.
• 5 years of active sales experience with an understanding of customer needs.

Apply now!

JOB TYPE – Permanent; Salaried
BENEFITS ELIGIBLE - Yes
HOURS – Salaried; Retail environment. Must have open availability Monday through Sunday.
The full salary range for this role is $69,639 - $100,700.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a comprehensive benefits package, including paid time off, early wage access, parental leave, tuition discounts, retirement and bonus plans, co-worker discounts, pet insurance, educational programs, safety shoe reimbursement, telehealth, dental and vision plans, and medical coverage (for those working at least 20 hours/week). Join us and enjoy a fun, inclusive work environment.
Please note: This is a Sensitive Position. The successful candidate will be required to complete a background check and drug test prior to employment.