Retail Sales & Customer Service Associate — Flexible Hours

Goodwill Keystone Area; Downingtown (Chester County); On-site; USD 28,000 - 34,000; Full time

Job summary

Goodwill Keystone Area is seeking a Sales Associate to join the Donated Goods Retail team in a full-time, non-exempt role. The role focuses on delivering excellent customer service, operating the cash register, and maintaining an attractive store layout.

The position requires flexibility to work evenings and weekends and a strong commitment to Goodwill's mission. You will contribute to store operations and participate in store activities while upholding safety and quality standards.

Qualifications

• No formal education required.
• POS experience preferred.
• Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.
• Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.

Skills

Reading/Writing/Speaking

Basic math

Cash register operation

English proficiency

Professional appearance

Clothing size identification

Flexible schedule

Education

No formal education necessary

Tools

POS system experience

Job description

Goodwill Keystone Area is seeking a Sales Associate to join the Donated Goods Retail team in a full-time, non-exempt role. The role focuses on delivering excellent customer service, operating the cash register, and maintaining an attractive store layout.

The position requires flexibility to work evenings and weekends and a strong commitment to Goodwill's mission. You will contribute to store operations and participate in store activities while upholding safety and quality standards.