Retail Sales & Customer Experience Specialist

MINISO USA; Soudan (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

MINISO USA in California is seeking a Sales Associate to deliver outstanding customer service. You will greet customers, assess needs, recommend products, and promote the store’s membership program to drive sales.

You will maintain displays, process transactions at the POS, restock merchandise, and support promotions while staying energetic and friendly. This role requires strong communication, basic math, and a high school diploma; retail experience is preferred and schedule may include

Qualifications

• Strong communication and active listening during customer interactions.
• Customer service oriented with a friendly, helpful attitude.
• Basic math skills for transactions and changes.

Responsibilities

• Greet and assist customers, manage multiple customers efficiently.
• Identify needs, recommend products, and promote memberships.
• Operate POS, process transactions accurately and quickly.
• Restock and organize merchandise; maintain displays.
• Support promotions and store events with enthusiasm.
• Keep store clean and welcoming; follow safety protocols.
• Flexible schedule including days, evenings, weekends, possibly overnight.

Skills

Strong communication

Customer service orientation

Basic math abilities

Education

High School Diploma or equivalent

Job description

MINISO USA in California is seeking a Sales Associate to deliver outstanding customer service. You will greet customers, assess needs, recommend products, and promote the store’s membership program to drive sales.

You will maintain displays, process transactions at the POS, restock merchandise, and support promotions while staying energetic and friendly. This role requires strong communication, basic math, and a high school diploma; retail experience is preferred and schedule may include